Privacy Policy

Effective Date: January 17, 2026
Last Updated: January 17, 2026

At GoKilimanjaroTreks.com (“we,” “us,” “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, nationality, passport details (when required for bookings), and billing information.
• Booking Information: Travel dates, selected trekking packages, special requests, and emergency contact details.
• Technical Information: IP address, browser type, device information, and website usage data collected through cookies.

2. How We Use Your Information

Your information is used to:

• Process and manage bookings and payments;
• Communicate with you regarding inquiries, confirmations, and updates;
• Provide customer support;
• Improve our website, services, and user experience;
• Comply with legal and regulatory requirements.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance website functionality, analyze traffic, and understand user behavior. You may disable cookies in your browser settings, though some features of the website may not function properly.

4. Sharing of Information

We do not sell or rent your personal information. We may share your data only with:

• Trusted partners such as guides, accommodation providers, and transport operators strictly for service delivery;
• Payment processors to securely handle transactions;
• Government or regulatory authorities where required by law.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. However, no method of data transmission over the internet is 100% secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

7. Your Rights

You have the right to:

• Request access to your personal data;
• Request correction of inaccurate information;
• Request deletion of your data, subject to legal requirements;
• Withdraw consent for marketing communications at any time.

Requests can be made by contacting us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

GoKilimanjaroTreks.com
Email: support@gokilimanjarotreks.com