Effective Date: January 17, 2026
Last Updated: January 17, 2026
Welcome to GoKilimanjaroTreks.com (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, trekking packages, and related offerings (“Services”). By using our website or booking our Services, you agree to these Terms. If you do not agree, please do not use our Services.
By accessing or using our Services, you confirm that:
We reserve the right to update these Terms at any time. Continued use of our Services constitutes acceptance of the updated Terms.
A booking is confirmed only after we receive a completed booking form and the required deposit or full payment, as stated in your invoice.
Payments may be made via online payment methods or bank transfer. Full payment must be completed before the trek departure date.
All prices are quoted in USD unless otherwise stated. Prices may change due to park fees, government taxes, permit costs, or unforeseen operational expenses.
All cancellations must be submitted in writing. Refund eligibility and amounts are subject to the cancellation policy provided at the time of booking.
We reserve the right to cancel or reschedule a trek due to safety concerns, weather conditions, permit issues, or events beyond our control. In such cases, clients will be offered an alternative date or a refund minus non-refundable third-party costs.
High-altitude trekking involves inherent risks, including altitude sickness, injury, or illness. By booking with us, you acknowledge these risks and agree to participate at your own responsibility.
You confirm that you are physically and mentally fit to participate and will follow all safety instructions provided by our guides.
Comprehensive travel insurance is mandatory. Your policy must cover:
Failure to provide valid insurance may result in denial of participation.
You are responsible for obtaining and maintaining valid travel documents, including passports, visas, and any required permits. We are not responsible for denied entry or travel disruptions due to documentation issues.
All website content, including text, images, logos, and media, is the property of GoKilimanjaroTreks.com and may not be copied, reproduced, or distributed without written permission.
You agree not to:
Our website may include links to third-party services. We are not responsible for the content, policies, or practices of these external providers.
To the fullest extent permitted by law, GoKilimanjaroTreks.com shall not be liable for injury, loss, damage, delay, or expense arising from participation in our Services.
Our total liability shall not exceed the total amount paid for the booked Services.
You agree to indemnify and hold harmless GoKilimanjaroTreks.com, its employees, guides, and partners from any claims, damages, or liabilities arising from your participation or breach of these Terms.
These Terms are governed by the laws of the United Republic of Tanzania. Any disputes shall be resolved in Tanzania.
Your use of our Services is also subject to our Privacy Policy, which explains how we collect and protect your personal information.
GoKilimanjaroTreks.com
Email: support@gokilimanjarotreks.com
